Product Warranty Timeframe

Rechargeable Batteries & Battery Packs 90 Days
Chargers (for Batteries & Battery Packs) 1 year
Returns for refund 30 Days

Products Excluded Warranty:

Primary (Non-Rechargeable) Lithium and Alkaline batteries 0 Days
RC Products (Helicopters, Quadcopters, Boats, etc) 7 Days


Tenergy Power, its parent company, or any subsidiary, will not be held liable for any special, consequential, incidental, or any other damage to the product or resulting of the product. This includes, but is not limited to, damage, loss of profits, loss of effectiveness, loss of use, or ANY consequence regarding third party buyers. All purchases from Tenergy Power require an agreement to all terms listed here and include all conditions and return policies.


Next Steps:

  1. We will generate an Invoice that will be automatically sent to the email that was provided in the PO.
  2. Payment Required - only after payment is received will the order ship to your shipping location.
  3. Contact can be made via phone, live chat, or email to pay for invoice. Please reference the Order number.
  4. Once payment is received, order will be processed for shipment and tracking information will be sent to email address on the Invoice.

Important Payment Info: we do not accept any forms of net payment, including net 30, or cash upon arrival (COD). Payment is required prior to order fulfillment.