Product Warranty Time Frame
|Rechargeable Batteries & Battery Packs
|Chargers (for Batteries & Battery Packs)
|Returns for refund
Products Excluded Warranty:
|Primary (Non-Rechargeable) Lithium and Alkaline batteries
|RC Products (Helicopters, Quadcopters, Boats, etc)
TERMS OF SALE
Tenergy Power, its parent company, or any subsidiary, will not be held liable for any special, consequential, incidental, or any other damage to the product or resulting of the product. This includes, but is not limited to, damage, loss of profits, loss of effectiveness, loss of use, or ANY consequence regarding third party buyers. All purchases from Tenergy Power require an agreement to all terms listed here and include all conditions and return policies.
During the warranty period if the product is faulty, Tenergy will replace the entirety of the product or send replacement parts (as applicable to ensure a working product). Products within the warranty period covers any quality issues except for cases where the product has been misused, modified, abused or neglected, and or in cases of natural disasters.
Incompatibility in a device is not considered a defect and not covered under warranty.